I use Pay Pal for all transactions. This is safer for you (I don’t have your financial information) and it’s also safer for me.
I will produce and ship all orders as fast as possible in the order they are
received. Most orders ship within 2 business days of payment. Custom orders ship
upon completion. Usually within 14 business days of payment.
If you order a custom item please let me know if the item is a gift with a
specific deadline for delivery, so I will be able to tell you when your item can
be completed and shipped.
Custom orders are not refunded after the final product has been approved by you,
Health regulations state that I cannot accept returns on earrings.
I can and do accept returns on anything else except the 2 items mentioned above.
If for some reason you are not happy with your purchase, please notify me within 3 days after receiving your purchase of your intent to return the purchase. Please repack item/items in the original packaging and return within 10 working days of notice. Upon receiving item/items in new condition the full purchase price will be refunded thru Pay Pal minus shipping if applicable.
You (the customer) are responsible for all return shipping costs, including insurance. All items must be insured for their full retail value.